Which Pitney Bowes Shipping Software Is Right for Your Business?

From small offices to enterprise-level logistics, Pitney Bowes offers a complete range of cloud-based shipping software. Here’s how to choose the right one.

Why Are Businesses Looking for Smarter Shipping Software?

If you’re like most operations leaders or office managers, you’ve probably wondered:

“Are we paying too much for shipping?”

“Why is tracking and managing shipments such a manual mess?”

“Is there a better, cloud-based way to manage everything in one place?”

These are the exact questions Pitney Bowes built their Shipping Software-as-a-Service (SaaS) portfolio to solve. With over a century of experience in logistics and mailing innovation, Pitney Bowes offers scalable solutions that help businesses:

1. Access discounted carrier rates
2. Print shipping labels and track deliveries in one place
3. Improve accuracy with address verification
4. Streamline returns and documentation
5. Integration with accounting or order systems

And because they’re cloud-based, these platforms support remote and hybrid teams, giving businesses flexibility without sacrificing control.

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What Shipping Software Does Pitney Bowes Offer?

Here’s a comprehensive look at the core SaaS solutions from Pitney Bowes, what they’re designed to do, and who they’re best suited for:

Solution	Ideal For	Key Features	Cloud-Based?	Pricing
PitneyShip™	Individuals, small offices	USPS/UPS labels, rate comparison, address validation	✅	From $17.99/mo
PitneyShip™ Pro	SMBs with multiple users	Admin control, cost centers, user roles	✅	Custom
SendPro® Enterprise	Mid-market & distributed teams	Multi-carrier, advanced reporting, SLA tracking	✅	Custom
SendSuite® Live/Xpress	High-volume shipping ops	Carrier rules, ERP/WMS integration, batch processing	Partially SaaS (Live)	Custom
Global Trade Solutions (GTS)	Cross-border commerce	Duties, taxes, compliance tools	✅	Based on usage

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1. PitneyShip™: Simple, Affordable Shipping for Small Businesses

PitneyShip is the most popular entry-level SaaS platform in the Pitney Bowes family. It’s built for entrepreneurs, small offices, and remote teams who want a fast, cost-effective way to:

• Ship with USPS® and UPS®
• Print labels from a desktop or mobile device
• Compare real-time shipping rates
• Get access to Commercial Base Pricing discounts
• Validate delivery addresses before shipping
• Track shipments from a centralized dashboard

✅ Who It’s For:

Businesses shipping up to 200 packages per month that want to save time and money without needing advanced integrations.

📦 Plans:

• Office Plan: $17.99/month (1 user)

• Premium Plan: $39.99/month (up to 10 users; adds Certified Mail®, return tracking)

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2. PitneyShip™ Pro: For Growing Teams That Need More Control

As shipping needs expand, many organizations find that PitneyShip Pro offers the additional functionality they need—without jumping to an enterprise platform.

Features added in PitneyShip Pro include:

• Multi-user access with role-based permissions
• Cost center management for accounting visibility
• Shipment policy enforcement
• Enhanced reporting and auditing tools
• Shared address books and return workflows

✅ Who It’s For:

Teams with 5–25 shipping users, multi-location offices, or businesses needing cost tracking by department or project.

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3. SendPro® Enterprise: Enterprise-Level Shipping, Centralized

SendPro Enterprise is a powerful platform designed to handle multi-departmental, multi-carrier shipping for mid-market and enterprise businesses.

Key capabilities:

• Integrates with FedEx®, UPS®, USPS®, and more
• Built-in accounting and cost allocation tools
• SLAs, exception reporting, and analytics dashboards
• Support for Certified Mail®, insurance, and batch shipping
• Role-based access control and audit logging

✅ Who It’s For:

Businesses with multiple departments or shipping stations that need centralized control, real-time visibility, and customizable workflows.

➡️ Explore SendPro Enterprise

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4. SendSuite® Xpress and SendSuite® Live: Advanced Parcel Management

For high-volume shippers and mail centers that rely on automation, compliance, and integration, the SendSuite suite delivers advanced logistics control.

1. SendSuite® Xpress: Desktop-based; ideal for office mailrooms
2. SendSuite® Live: Web-based and partially SaaS; suited for complex, multi-site shipping environments

Key Features:

• Multi-carrier integration
• Batch label creation and shipment consolidation
• Automated rules-based routing
• Integration with ERP and WMS systems
• International shipment documentation

✅ Who It’s For:

Manufacturers, fulfillment centers, and organizations with a dedicated logistics function or complex requirements (freight, compliance, volume batching).

➡️ More about SendSuite

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5. Global Trade Solutions (GTS): Cross-Border Shipping Simplified

Shipping internationally? GTS includes tools and APIs that simplify the compliance and cost challenges of cross-border commerce.

Included capabilities:

• Real-time duty and tax estimation
• Harmonized Tariff Schedule (HTS) lookup
• DDP/DDU cost structuring (Delivered Duty Paid/Unpaid)
• Automated customs forms and documents
• Integrations with e-commerce platforms and ERPs

Also includes tools like Borderfree® and Duty & Tax Calculator for online retailers expanding into new markets.

✅ Who It’s For:

E-commerce brands, B2B shippers, and logistics teams navigating customs, regulations, and cross-border pricing.

➡️ Explore Pitney Bowes cross-border tools

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How to Choose the Right Pitney Bowes Shipping Software

Here’s a quick way to decide:

1. You’re printing 10–100 packages/week → PitneyShip
2. You need multiple users with admin control → PitneyShip Pro
3. You’re managing department-level or remote team shipping → SendPro Enterprise
4. You run a warehouse or fulfillment center → SendSuite
5. You’re growing internationally or need customs help → GTS

Still unsure? That’s where working with a trusted partner can help.

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Doceo Can Help You Evaluate the Best-Fit Shipping Software Solution

Doceo is a strategic partner of Pitney Bowes, helping organizations assess, implement, and optimize shipping SaaS solutions. While not all Pitney Bowes platforms are sold directly through Doceo, our team is equipped to help you:

• Understand which solution best fits your volume and process
• Assist with onboarding, setup, and user training
• Provide ongoing support and integration guidance

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📞 Want to Learn More?

If you’re ready to simplify and modernize your shipping, talk to a Doceo expert today to explore your options with Pitney Bowes.

Explore our Remote Working solutions to keep your team connected.

👉 Get started with a workflow consultation or call 888-757-6626 to speak with a Doceo Shipping Solutions Advisor.

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