Doceo Support Center
Data Protection, Backup & Disaster Recovery

Protect What Matters. Recover Fast When It Counts.

Data loss doesn’t just hurt — it stops your business cold. Whether it’s caused by ransomware, accidental deletion, hardware failure, or a natural disaster, the real question is: How fast can you recover?

Doceo’s Data Protection, Backup & Disaster Recovery (BDR) solutions give your business a reliable safety net. From secure backups to full business continuity planning, we help you keep operations running — no matter what.

<span>Protect What Matters.</span>  Recover Fast When It Counts.

What Included ?

Best For:

  • Businesses storing client, financial, medical, or operational data.
  • Teams that can’t afford long downtime.
  • Organizations under compliance requirements (HIPAA, SOC 2, etc.)
  • Any SMB that wants peace of mind without managing it all in-house.

Downtime Happens. Data Loss Doesn’t Have To.

Let’s build a BDR plan that keeps your business moving — no matter what.

Frequently Asked Questions — Backup & Disaster Recovery

Here’s everything you need to know about Backup & Disaster Recovery, so you can make informed decisions and stay protected.

What’s the difference between backup and disaster recovery?

Backups are copies of your data. Disaster recovery is the strategy and tools used to quickly restore operations after a failure. Both are critical — and we provide both.

How often are backups performed?

Most clients are backed up daily, but we can adjust the schedule based on your recovery time objectives (RTOs) and the criticality of your systems.

Where is the backup data stored?

Backups are stored both on local devices (for fast recovery) and in secure, geo-redundant cloud storage. As a result, this hybrid approach maximizes both reliability and recovery speed.

Can you help us recover from ransomware or data loss?

Yes. In the event of an attack, we can quickly isolate affected systems, restore clean backups, and take steps to help prevent future incidents. Moreover, our BDR strategy is specifically designed with ransomware recovery in mind.

How do I know my backups are actually working?

To begin with, we monitor backup jobs in real time and perform regular testing to ensure your data is intact and restorable. In addition, you’ll receive reports for full visibility.

Will this help us meet compliance requirements?

Absolutely. Many industries require documented backup and recovery policies. We help you implement and demonstrate compliance with HIPAA, SOC 2, NIST, and more.