Doceo Support Center

What MDR Includes?

Why MDR Matters for SMBs?

  • Most cyberattacks go undetected for days or weeks.
  • Antivirus only blocks known threats — MDR detects what others miss.
  • It’s like having a Security Operations Center (SOC) without building one in-house
  • It supports cyber insurance, compliance, and executive peace of mind.

Who This Is For ?

  • Businesses with sensitive data (financial, healthcare, customer).
  • Companies supporting remote or hybrid workforces.
  • SMBs without a full-time internal security team.
  • Organizations are aiming to improve their security posture or meet insurance requirements.

Real-Time Protection Without the Complexity

Let’s talk about how MDR can strengthen your cybersecurity stack — and give you peace of mind.

Frequently Asked Questions — MDR

Everything you need to know about the MDR.

How is MDR different from antivirus or endpoint protection?

Antivirus only blocks known threats. MDR goes further by detecting suspicious behavior, analyzing patterns, and responding to threats in real time — even those antivirus tools miss. It’s proactive, not just reactive.

Do I need MDR if I already use a firewall and email filtering?

Yes. Firewalls and email filters are important, but attacks can still get through — especially via phishing, fileless malware, or compromised credentials. MDR provides an additional layer of protection focused on what happens after an attacker gets in.

Will this slow down my devices or network?

No. The MDR agents run quietly in the background and have minimal system impact. You’ll barely notice they’re there — until you’re glad they are.

What kind of threats does MDR detect?

MDR detects ransomware, malware, lateral movement, credential theft, suspicious user activity, unauthorized access, and more. It’s built to identify threats that traditional tools overlook.

Is 24/7 coverage really included?

Yes. Our SOC monitors your environment 24/7/365. We don’t just send alerts — we investigate and respond when action is needed, even outside of business hours.

Can you integrate MDR with our existing IT or MSP setup?

Yes. We can deploy MDR as a standalone solution or integrate it into a larger managed IT or co-managed environment. We’ll work with your internal or external IT resources to align the solution.

Is MDR expensive for small businesses?

Not with Doceo. We offer right-sized MDR solutions built for SMBs — giving you enterprise-grade protection at a manageable monthly cost.