Doceo Support Center

Our Unified Communications Solutions

Built for SMBs That Need

  • VoIP phone service that works anywhere.
  • Better call quality and reliability.
  • Easy-to-manage admin controls and call routing.
  • A/V systems that just work when meetings start.
Unified Communications

Communicate Better. Work Smarter.

Let’s modernize your voice and video systems — with support you can count on.

Frequently Asked Questions — UCaaS

Everything you need to know about the UCaaS.

What is UCaaS?

Unified Communications as a Service (UCaaS) is a cloud-based platform that brings together VoIP, messaging, video conferencing, and collaboration tools — allowing your team to stay connected on any device, from anywhere.

What’s the difference between Intulse and Axxess?

Intulse offers more advanced features like CRM integration and call recording, while Axxess is ideal for teams looking for essential VoIP features in a clean, simple interface. We’ll help you choose the right fit based on your needs.

Can we keep our existing phone numbers?

Yes. We can port your numbers into the new system with no downtime or disruption to your business.

Do you offer in-room A/V installation?

Yes. We handle full design and installation of conference room technology — including cameras, microphones, displays, and platform integration.

Can this support remote and hybrid teams?

Absolutely. Our UCaaS platforms are designed to support users in any location with desktop, mobile, and browser-based tools.

Is this a managed solution?

Yes. We handle the setup, deployment, training, and ongoing support so you can focus on running your business, not managing communication systems.