Doceo Support Center
IT Solutions Pricing

What Should You Expect to Pay for IT Support?

We get it — you’re not just asking for a number. You’re asking for clarity, predictability, and a real partner who knows how to support your business.
At Doceo, we design our managed IT services to be flexible, practical, and cost-effective — whether we’re your full IT department or supporting your internal team.

What Should You Expect to <span>Pay for IT Support?</span>
Proven Technology. Proven People.

What Affects Your Monthly IT Support Cost?

No two environments are the same, but here are the most common factors that shape your pricing:

  • Number of users and/or devices
  • Level of support needed (monitoring only, help desk, or fully managed)
  • On-site vs. remote support preferences
  • Backup, disaster recovery, and security layers
  • Compliance and industry-specific requirements
  • Microsoft 365 or cloud services support
  • Number of locations or hybrid workforce complexity

We’ll help you find the right coverage — no guesswork, no fluff.

Pricing

Per-User Pricing Ranges

Monitoring + Alerting
popular

$25–$40 per month

What’s Included

  • 24/7 System Monitoring
  • Security Patching
  • Real-Time Alert Notifications
Help Desk + Remote Support

$40–$70 per month

What’s Included

  • Full user support
  • Remote troubleshooting
  • Endpoint protection
Fully Managed IT Support

$70–$100 per month

What’s Included

  • All of the above
  • Plus onboarding
  • Strategy reviews
  • Documentation
  • Escalation handling
  • Optional on-site support

What About Project or Specialty IT Services?

In addition to managed support, we also deliver a wide range of project-based and specialty IT services, including:

  1. Network infrastructure & structured cabling
  2. Microsoft 365 migrations and license optimization
  3. Data backup & disaster recovery
  4. Cybersecurity and endpoint protection
  5. Business process optimization & automation

Because these are custom-built, pricing varies based on project scope, user count, timeline, and technical complexity.

If you’re looking for a ballpark or want to talk through real project examples, we’re happy to provide guidance and an estimate.

IT Solutions Pricing

Frequently Asked Questions — IT Solutions Pricing

Everything you need to know about the IT Solutions Pricing.

Do I need to sign a long-term contract?

We offer both short-term and longer-term agreements. Most clients prefer a longer commitment for better pricing and continuity, but we’ll tailor it to what works best for your business.

Can I afford IT services with Doceo?

Whether you fully outsource or simply augment your internal IT team, Doceo often provides better ROI than hiring additional staff. You get a full, dedicated team for less than the cost of one full-time hire — and better coverage.

Will my monthly cost stay the same?

Yes — unless your user count or support level changes, your pricing remains stable. No surprises. No hidden fees.

Is switching from another IT provider difficult?

Not with us. We manage onboarding, documentation, access, and communication — so nothing gets missed, and you stay in control.

Can Doceo support hybrid teams or multiple locations?

Yes. Most of our clients operate across multiple locations or remote setups. We’re built to support distributed environments with security, speed, and simplicity.

What industries do you serve?

We work with businesses in legal, healthcare, finance, education, manufacturing, and more — with services designed for performance, compliance, and peace of mind.

Want to See What This Looks Like for Your Business?

Let’s talk. We’ll review your current setup, goals, and challenges, and walk you through a managed IT solution that fits.