Doceo Support Center

The Doceo
Story.

From day one, we’ve believed that
when people come first, results follow.

The Doceo <br>Story. The Doceo <br>Story.

Proven People. Proven Results.

Since 2004, we’ve helped Mid-Atlantic organizations work smarter—elevating productivity, communication, and customer experience. We’re not focused on selling more; we’re committed to delivering better outcomes. Our team shows up, follows through, and takes pride in making things work—for our clients and their customers, every time.

Our Mission

To help businesses achieve measurable results in productivity, efficiency, communication, and customer experience. We do it through practical, dependable solutions in IT, print technology, outsourced printing, and marketing services—delivered by people who know how to get it done right.

What “Doceo” Means to Us?

Doceo is Latin for “I teach.” But for us, it’s always meant more than that.

It reflects a mindset built on listening, guiding, and helping our clients succeed — not just
through technology, but through trusted relationships. Whether it’s IT support, print strategy,
outsourced production, or digital marketing, our goal is simple:

We lead with service, deliver with intention, and let results speak for themselves.

Proven Technology. Proven People.

What We’re Known For?

We don’t offer anything we haven’t vetted, tested, and proven to support real business outcomes. We choose every solution because we know it works and we can fully support it.

At Doceo, every team member is reliable, experienced, and driven by service — that’s what makes our people proven.

We’re known for:
  • 20+ years of trusted service
  • Reliable, scalable, work-aligned solutions
  • Experienced team across departments
  • Culture of care and action
  • We listen, solve, exceed

Equally important, it's a reflection of the people and values behind it.

History

It all started back in 2004

Doceo is a local, family, and employee-owned company formed in 2004 by a small group of experienced professionals under 1 office building. Fast-forward to the present day, and Doceo has grown to over 60 employees spanning across numerous office locations.

  • 2004 - 2009
  • 2010 - 2015
  • 2016 - 2019
  • 2020 - 2025
2004

Built on Service

Founded by John Lewis, Christian White, and Dave Bryson to build a technology company centered on service.

Built on Service
2004

Doceo Office Solutions LLC Established

Formally launched as a locally owned business built to deliver trusted solutions with a service-first mindset.

Doceo Office Solutions LLC Established
2005

Doceo becomes an Authorized Toshiba Dealer

Forming a strategic partnership to deliver top-tier print technology.

Doceo becomes an Authorized Toshiba Dealer
2009

Joette Willey joins as Chief Financial Officer

Bringing financial leadership and operational discipline to the executive team.

Joette Willey joins as Chief Financial Officer
2010

Name and Logo Updated to Doceo

Refreshed to reflect a broader vision and modern brand identity.

Name and Logo Updated to Doceo
2010

Doceo opens regional office in Hanover, PA

Expanding service capabilities to better support local businesses in South Central PA.

Doceo opens regional office in Hanover, PA
2012

Doceo expands to Lancaster, PA

Continuing regional expansion to meet growing customer demand.

Doceo expands to Lancaster, PA
2015

Doceo celebrates 10-Year Anniversary

Marking a decade of growth, customer loyalty, and regional expansion.

Doceo celebrates 10-Year Anniversary
2015

Doceo opens office in Harrisburg, PA

Reinforcing Doceo’s commitment to serving Pennsylvania’s capital region.

Doceo opens office in Harrisburg, PA
2016

ACDI partnership established (PaperCut integration)

Enhancing print management capabilities with industry-leading software.

ACDI partnership established (PaperCut integration)
2016

Doceo becomes an Authorized Lexmark Dealer

Expanding print offerings with robust office printing solutions.

Doceo becomes an Authorized Lexmark Dealer
2016

Brian Shaffer joins as VP of Sales: Print Technology

Joining the executive team to drive sales growth and regional leadership.

Brian Shaffer joins as VP of Sales: Print Technology
2016

Doceo opens office in Carlisle, PA

Broadening reach in Central PA to better support growing clientele.

Doceo opens office in Carlisle, PA
2017

Tom Kuhn joins as VP of Sales: Print Technology

Bringing decades of leadership experience to the sales organization.

Tom Kuhn joins as VP of Sales: Print Technology
2017

Bill Baldauf joins as VP of Service: Print Technology

Elevating service operations and reinforcing client support excellence.

Bill Baldauf joins as VP of Service: Print Technology
2017

Doceo expands to Baltimore, MD

Marking the company’s first expansion into the Maryland market.

Doceo expands to Baltimore, MD
2018

Doceo recognized on Inc. 5000 Fastest-Growing Companies list

Nationally ranked for growth, innovation, and customer-first culture.

Doceo recognized on Inc. 5000 Fastest-Growing Companies list
2018

Doceo IT Services division launches

Diversifying offerings to include managed IT and support solutions.

Doceo IT Services division launches
2018

Doceo becomes an Authorized SonicWall Partner

Strengthening cybersecurity offerings for business clients.

Doceo becomes an Authorized SonicWall Partner
2018

Doceo becomes a ConnectWise Partner

Integrating IT service delivery with leading business automation tools.

Doceo becomes a ConnectWise Partner
2018

Doceo acquires Saxe & Associates

Expanding customer reach and technical capabilities.

Doceo acquires Saxe & Associates
2018

Doceo acquires Versa Technology

Strategically growing its regional presence and service depth.

Doceo acquires Versa Technology
2018

Doceo expands to Westminster, MD

Continuing strategic expansion across Maryland’s key markets.

Doceo expands to Westminster, MD
2018

Dave Snyder joins as VP of Service: Print Technology

Strengthening technical leadership and service team performance.

Dave Snyder joins as VP of Service: Print Technology
2018

Denny Rager joins as VP of Service: Print Technology

Supporting scalable service operations across growing regions.

Denny Rager joins as VP of Service: Print Technology
2018

Doceo becomes an Authorized Dell Reseller

Adding enterprise-class IT solutions to its portfolio.

Doceo becomes an Authorized Dell Reseller
2019

Doceo recognized again on Inc. 5000 Fastest-Growing Companies list

Continuing momentum with sustained year-over-year growth.

Doceo recognized again on Inc. 5000 Fastest-Growing Companies list
2019

Doceo opens office in State College, PA

Expanding into Central PA to support businesses across Penn State markets.

Doceo opens office in State College, PA
2019

Aaron Fineberg joins as VP of Sales: Print Technology

Driving revenue growth and sales team development in new territories.

Aaron Fineberg joins as VP of Sales: Print Technology
2020

Doceo becomes an Authorized Xerox Dealer

Expanding production print capabilities and brand portfolio.

Doceo becomes an Authorized Xerox Dealer
2020

Alice Muldrow joins as VP of HR

Championing people-first leadership and team culture development.

Alice Muldrow joins as VP of HR
2020

Doceo acquires Copy Doctors

Extending service coverage and customer base in Northern Virginia.

Doceo acquires Copy Doctors
2020

Doceo opens office in Chantilly, VA

Entering the Northern Virginia market to serve growing demand.

Doceo opens office in Chantilly, VA
2021

Doceo Acquires Future HQ Property in York Township

Purchased the former Ruby Tuesday at 255 St, with plans for an 80% rebuild.

Doceo Acquires Future HQ Property in York Township
2021

Headquarters remodel completed; team moves in

Modernizing infrastructure to support collaboration and scalability.

Headquarters remodel completed; team moves in
2021

Doceo opens office in Lebanon, PA

Further expanding footprint in Eastern Pennsylvania.

Doceo opens office in Lebanon, PA
2021

Outsourced Printing Division launches

Providing high-volume, large format, and custom finishing services.

Outsourced Printing Division launches
2022

Doceo named to Inc. 5000 Fastest-Growing Companies list

A third national recognition for consistent growth and impact.

Doceo named to Inc. 5000 Fastest-Growing Companies list
2022

Doceo acquires Business Machines Inc.

Bringing new customers and team members into the Doceo family.

Doceo acquires Business Machines Inc.
2022

Doceo acquires Reliable Office Technology Corp.

Strengthening its market position and regional service capabilities.

Doceo acquires Reliable Office Technology Corp.
2022

Doceo Named SonicWall Gold Partner

Advanced from Silver to Gold, recognizing Doceo’s cybersecurity expertise.

Doceo Named SonicWall Gold Partner
2022

Doceo opens office in Bel Air, MD

Expanding Maryland service coverage and market leadership.

Doceo opens office in Bel Air, MD
2023

Doceo named a Best Place to Work

Doceo earns recognition for employee satisfaction and culture.

Doceo named a Best Place to Work
2023

Doceo becomes an Authorized Canon Dealer

Further expanding print technology offerings to meet diverse needs.

Doceo becomes an Authorized Canon Dealer
2023

Doceo becomes an Authorized Epson Dealer

Adding advanced inkjet solutions to its print portfolio.

Doceo becomes an Authorized Epson Dealer
2023

Doceo Again Makes Inc. 5000 List

Recognized for sustained growth through expanded services and market reach.

Doceo Again Makes Inc. 5000 List
2023

Toshiba Dealer of the Year – Eastern U.S.

Recognized for excellence in service, sales, and client satisfaction.

Toshiba Dealer of the Year – Eastern U.S.
2023

Doceo opens office in Frederick, MD

Supporting growing commercial clients in the Frederick region.

Doceo opens office in Frederick, MD
2024

Best Place to Work – Second Year Running

Honored for a people-first culture and exceptional workplace experience.

Best Place to Work – Second Year Running
2024

Inc. 5000 Honoree – Fifth Time

Recognized nationally for growth and culture as a five-time award recipient.

Inc. 5000 Honoree – Fifth Time
2024

Doceo acquires Document Essentials Inc.

Expanding its customer base and market share in Pennsylvania.

Doceo acquires Document Essentials Inc.
2024

Doceo acquires Terrapin Business Systems, Inc.

Broadening service reach in the Maryland region.

Doceo acquires Terrapin Business Systems, Inc.
2024

Doceo opens office in King of Prussia, PA

Strategically entering the Philadelphia metro market.

Doceo opens office in King of Prussia, PA
2024

Doceo opens office in Altoona, PA

Increasing coverage across Western and Central PA.

Doceo opens office in Altoona, PA
2025

Jim Haney joins as Chief Marketing Officer

Overseeing marketing, growth, AI, and division leadership.

Jim Haney joins as Chief Marketing Officer
2025

Todd Murtoff joins as VP of Sales – IT Division

Leading IT growth strategy and client engagement efforts.

Todd Murtoff joins as VP of Sales – IT Division
2025

Doceo celebrates 20-Year Anniversary

Two decades of trusted service, local roots, and national recognition.

Doceo celebrates 20-Year Anniversary
2025

Doceo acquires Unison Business Systems

Welcoming new customers and deepening service capabilities in Maryland.

Doceo acquires Unison Business Systems
2025

Doceo becomes an Authorized Pitney Bowes Dealer

Expanding solutions portfolio to include Pitney Bowes’ industry-leading shipping software and advanced mailing systems.

Doceo becomes an Authorized Pitney Bowes Dealer
2025

Doceo spotlighted in The Cannata Report’s 2025 Dealer Tour

Featured for its values-driven growth, leadership focus, and strategic momentum.

Doceo spotlighted in The Cannata Report’s 2025 Dealer Tour
2025

Doceo acquires Print Technology Division of Landis Office Center

Strengthening its presence and support in Central PA.

Doceo acquires Print Technology Division of Landis Office Center
2025

Doceo reaches 100 employees

A milestone reflecting the company’s steady growth and strong culture.

Doceo reaches 100 employees
2025

Doceo acquires Print Technology Division of Graffen Business Systems

Expanding presence in the Philadelphia market while welcoming new customers and reinforcing service delivery.

Doceo acquires Print Technology Division of Graffen Business Systems
2025

Doceo becomes an Authorized Kyocera Dealer

Broadening Doceo’s portfolio of “proven” print technology to support diverse business needs.

Doceo becomes an Authorized Kyocera Dealer
2025

Doceo named one of Central PA’s Fastest Growing Companies

Recognized for sustained growth, strategic expansion, and client-first service across the Mid-Atlantic region.

Doceo named one of Central PA’s Fastest Growing Companies
2025

Doceo opens office in Hunt Valley, MD

Expands Maryland presence to serve Greater Baltimore region.

Doceo opens office in Hunt Valley, MD
2025

Doceo featured as the August 2025 cover story in ENX Magazine

Recognized for leadership, strategic growth, and people-first culture, Doceo’s story—led by John Lewis.

Doceo featured as the August 2025 cover story in ENX Magazine

What We Deliver Today?

Doceo provides small and mid-sized businesses with four integrated solution areas — all backed
by responsive service and a commitment to long-term partnership:

IT Solutions

IT Solutions

Managed support, cybersecurity, cloud, and infrastructure

IT Solutions arrow
Print Technology

Print Technology

MFPs, wide-format, production systems, and print management

Print Technology arrow
Outsourced Printing

Outsourced Printing

High-volume printing, finishing, mailing, and fulfillment

Outsourced Printing arrow
Marketing Services

Marketing Services

SEO-first content, websites, and sales enablement strategy

Marketing Services arrow

Looking Ahead

Our growth continues — but our foundation stays the same:

  • A servant-hearted approach to every engagement.
  • A team that’s proven, dependable, and invested in your success.
  • Technology you can trust — supported by people you’ll want to work with.

At Doceo, we’re not just here to support your systems.

We’re here to support your success.

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