Voice Services

Create a great experience for all users, wherever they are, on any device!

Say goodbye to the phones of yesterday and hello to a flexible, highly scalable and affordable virtual phone system. Our unified communication solutions enable you to access a full suite of features and functionality. This communication solution is sometimes referred to as VoIP. Voice over Internet Protocol (VoIP), is a technology that allows you to make voice calls using an internet connection instead of an analog phone line.

Seamlessly communicate with whoever, wherever from any device. And the best part is that it saves you money!

Key Program Benefits Include:

• all-inclusive monthly plans … no upfront costs!
• eliminating copper phone line charges
• virtually UNLIMITED call paths.
• 99.999% uptime – if your physical site goes down, your phone system is still operational.
• the flexibility to deal with the hybrid work environments – phone, PC and mobile integration.
• local, 24 x 7 technical support.

• COSTARS purchase programs for Municipal and Education customers.

Overview

• Cloud Hosted Platform with Redundant Data Centers
• Unlimited Auto Attendants
• Unlimited US Domestic Call Time
• Unlimited Conference Bridges
• Follow-Me and Hoteling Capabilities for Hybrid Work Environments
• Support for Multi-ISP Environments
• Option for 4G Failover
• PC and Mobile Device Apps
  • Secure Client Relationships/ Protect Intellectual Property
  • Unbroken Chain of communication regardless of location or device
  • Forward call to home PC or personal cell
  • Forward call from PC or cell to extensions

Local Support

• 24/7 Support
• No-Fault Maintenance Included
• Onsite Support Included as Necessary

Additional Features

• E-Fax Available
• Support for Current Analog Fax
• Voice Mail-to-Email/Text
• CRM Integration
• Call Center Packages Available
  • Monitoring
  • Full Recording

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