Doceo Support Center
24/7/365 Network Monitoring

Around-the-Clock Monitoring That Protects Your Business

When your network goes down, everything stops. Doceo’s 24/7/365 Network Monitoring helps prevent outages before they happen — keeping your systems secure, responsive, and running strong day and night.

<span>Around-the-Clock </span>  Monitoring That Protects Your Business

What We Monitor?

We provide real-time visibility across your entire IT environment, including:

  • Servers and workstations
  • Firewalls and network switches
  • Internet uptime and bandwidth usage
  • Critical application availability
  • Security events and unusual activity
  • Hardware health and performance
Instant Alerts. Immediate Action.

Instant Alerts. Immediate Action.

Our monitoring tools trigger real-time alerts the moment something looks off — from slow internet to a failing hard drive. You’ll get proactive communication and immediate escalation to our support team when needed.

Preventative, Not Reactive

Preventative, Not Reactive

  • Reduce downtime and avoid major disruptions
  • Catch small issues before they become big problems
  • Maintain compliance with security and performance standards
  • Improve system longevity and ROI
Built for SMBs, Backed by Enterprise Tools

Built for SMBs, Backed by Enterprise Tools

We use the same advanced tools trusted by large enterprises, sized and priced right for small and mid-sized businesses. You get the visibility and reliability without the complexity or cost overload.

Ready for Peace of Mind? Let’s Get You Covered.

Start protecting your systems with 24/7/365 monitoring that works as hard as you do.

Frequently Asked Questions — 24/7/365 Network Monitoring

Everything you need to know about the 24/7/365 Network Monitoring.

What exactly do you monitor 24/7?

We monitor your entire network environment, including servers, workstations, firewalls, switches, internet uptime, bandwidth usage, and critical applications. We also track unusual activity, failed login attempts, and early signs of hardware failure.

How will I be notified if something goes wrong?

You’ll receive real-time alerts when any system crosses a performance or security threshold. Our support team is also alerted, and depending on your service plan, we’ll either resolve the issue proactively or reach out with a recommended fix.

Is this only for large companies?

No, our monitoring tools are specifically scaled and priced for small to mid-sized businesses. As a result, you gain enterprise-level visibility and protection without the complexity or excessive costs.

Will this slow down my network or devices?

Not at all. The monitoring agents run quietly in the background and have no noticeable impact on performance. They simply collect data and trigger alerts when needed.

Can 24/7 monitoring help prevent cyberattacks?

Yes. While it’s not a complete cybersecurity solution on its own, 24/7 monitoring plays a key role in early detection. It can help catch suspicious activity, unauthorized access attempts, or disabled antivirus tools before a breach occurs.

Can this integrate with my existing IT systems or MSP?

In many cases, yes. Depending on your setup, we can either integrate our monitoring tools with your existing systems or, alternatively, work in tandem with your internal IT team or third-party provider. Ultimately, we’ll tailor the approach to best fit your environment.

What happens if an alert comes in after hours?

If you’re on a 24/7 support plan, our team responds immediately. For standard plans, alerts are queued for next-business-day follow-up, unless it’s a critical event, in which case, we’ll notify your designated contact per your escalation policy.