Managed IT Services

Stress-Free IT Outsourcing

Managed IT Services bundle all the technology services that you need into a single, monthly fixed expense.

Your Managed IT Services can include any combination of these elements:

• Desktop, Laptop & Server Hardware
  Helping you to cost-effectively acquire the hardware you need to meet changing headcount or planned upgrades.
• Software
  Subscription-based services for a variety of applications can be bundled into your Managed IT Services.
• Help Desk Services
  Our team of highly qualified technicians is standing by to support your team resolve issues with software or hardware.
• Scheduled Monthly Maintenance & Security Updates
  We remotely ensure that critical updates have been applied and all maintenance tasks have been completed.
• Backup Solutions with Business Continuity & Disaster Recovery
  Backup solutions are customized to meet your needs and your budget. We offer on-premise, cloud-based, and hybrid (on-premise & cloud-based) backup solutions for organizations of all sizes.
• Anti-Malware & Anti-Virus Protection
  Having reliable data protection & cloud protection is a necessity in today’s technology-driven environment. Managed Malware and Antivirus protection is a critical part of all of Doceo Managed Services plans.
• Microsoft 365 (formerly Office 365)
  Doceo works closely with you to manage your Microsoft 365 licensing effectively. We can transition you from other e-mail platforms to Microsoft 365. We can implement SharePoint and OneDrive to reduce server hardware requirements and simplify working remotely for your employees.
• Wi-Fi, Security Firewall & Switching
  Doceo is a Cisco Meraki partner and we can build these elements into your Managed IT Services program and maintain them post-deployment.
• Enhanced Security Applications
  Cybersecurity is an ever-present concern, and Doceo can provide enhanced security solutions to meet the specific needs of your organization

Other Benefits to Managed IT Services:

Managed IT Services are often the result of a technology assessment. An assessment can both expedite remediation of areas of risk and eliminate the need to make large up-front investments in technology.

Another key benefit of a Managed IT Services is scalability. Whether your organization is growing rapidly or downsizing, it is possible to build a “per-seat” program that can scale with your headcount.

All Doceo Managed IT Services clients receive quarterly, virtual-CIO services. A virtual-CIO (Chief Information Officer) is skilled in consulting organizations on technology as it relates specifically to their organization. This service ensures that your Technology Road Map continues to evolve to meet your changing business demands. It’s an ongoing process, supported by the IT experts at Doceo.